If you can provide us with a list of your important files, file types
(extensions), or directories, we will recover this specific data for you. If we
can't recover this specific data, there will be no charge.
If your data is unrecoverable, our
attempt costs you nothing.
We will process your credit card
information only after we have successfully recovered your data.
Normal
turnaround time --- from when
we receive your old CD or diskette to when we ship your new CD ---
is generally two working days. The turnaround time on a hard
drive might take a little longer. The length of time depends
on the size and the corruption of the drive.
